Services
Secret Shopper
Our secret shoppers are comprised of industry professionals with hands on experience. They have performed shift duties, side-work, configured bars, served and managed staff. They know the business! Performance is measured based on a criteria we will establish together and provide a detailed, step-by-step narrative of the experience.
We Do It Differently.
ASAP Associate’s dedicated consultants then compare this data against industry benchmarks, SOP and best practices. This will result in a tangible issues lists with proposed solutions, project plan, cost and project ROI. Instead of glossing over appearance and service as most ss do, because we use industry profession and because our core focus is on implementing industrt standards, we watch every employee to make sure they are all doing industry best practices. Instead of coming in once, we may come in at the beginning, peak and end of shifts to make sure all aspects of your business delight your customers and follow best practices.
LET’S TALK
Get in touch and let us know how we can help.
TOPSFIELD, MA
617.429.6284